Souths study concluded from interviews that there is major feeling of distrust towards emergency departments. This could be from ancestral or personal experiences with healthcare. These both could affect the patients' feelings before they even make it to the door.
Citation:
"Trust and equity in emergency departments," Penn Today, F Otto, May 29, 2024.
Related Study:
Agarwal AK, Gonzales RE, Sagan C, et al. Perspectives of Black Patients on Racism Within Emergency Care. JAMA Health Forum. 2024;5(3):e240046. doi:10.1001/jamahealthforum.2024.0046